The Support Crisis

Drowning in Tickets?

Your engineers shouldn't be answering Tier 1 tickets. Your founders shouldn't be doing Live Chat.

The Backlog Burnout

Response times slipping? Every hour of delay kills your CSAT score and increases churn.

The Language Barrier

Losing global deals because you only speak English? We instantly unlock 60+ languages.

The "Sleep" Gap

Customers expect answers at 2 AM. Hiring 3 shifts internally is a logistical nightmare.

The Model

Stop treating AI and Humans as enemies.

The best support teams use both. We architect the handoff so the customer never feels the friction.

AI Layer (Speed)

Handles the "Instant" tasks.

Instant Triage & Tagging
"Where is my order?" deflection
Password Resets
Multi-language translation

Human Layer (Empathy)

Handles the "Vital" tasks.

Complex technical debugging
Angry customer de-escalation
Refund & Policy judgments
Upsell opportunities

Support Capabilities

Core

Technical Support (Tier 1-3)

From password resets to complex API debugging. We train agents on your actual product docs.

Live

Live Chat & SMS

Real-time response in <60 seconds. Increase conversion on pricing pages and reduce frustration.

Safety

Trust & Safety

Content moderation, fraud detection, and community management for marketplaces.

Success

Onboarding & Success

Proactive outreach to new signups. We walk them through setup to ensure activation.

Knowledge

Knowledge Management

We write your Help Center articles. A better FAQ means 30% fewer tickets for humans to solve.

Quality

QA & Coaching

We score every interaction. Weekly coaching sessions ensure your CSAT stays above 98%.

Clear the backlog.

Delight your customers with 24/7 support that feels like it's in-house.

Deploy ↗

AI for Speed.
Humans for Empathy.